Full year (one) of technical Support
is provided with each Netway
tool purchase.
Purchase date, serial number, available networks modules, premium options configuration, etc. of the
each Netway device
"stored" inside of the Netway hardware,
as well in a <serialnumber>.opt file, distributed with installation of the
Netway Application and/or available for download.
SET Inc. database keeps track of
support eligibility for current and past
Netway users.
Please read current Release information
Registered users can Login
and enter a valid Login Name and Password to download purchased software libraries and/or option file.
If a
registered user
Forgets their Login Name and/or Password or a login attempt fails:
Download Netway.zip on your hard-drive, unzip and run installation
program (SetupNetway.exe).
All necessary drivers will be automatically installed/updated as a part of installation process
of the Netway Application.
For more information, how to upgrade firmware, read
Netway Manual, installed with Netway Application.
Please Contact us for
any further questions regarding purchasing extended support, to evaluate our new
products or order custom protocols or software/hardware packages.
In order to download Netway Application,
user must Register
with Smart Engineering Tools, Inc. and obtain a valid Login Name and Password.
The purchase date
and serial number information of the Netway Tool are required
for registration.
To upgrading firmware,
a <serialnumber>.opt file must be aquired and copied to user PC.